Question: What kind of material is used in these products?
Answer:   Our products are made from 100% Genuine Leathers extracted from Lambskin, Cowhide and other animals.¬† Any product which is made from Faux leather ( which is not real leather ) will be shown in the description.

Question: Where are these products made?
Answer:   Our products are made in Canada, India and other overseas countries.

Question: Is there a minimum order
Answer:   There is no minimum order unless specified in product page in few cases.

Question: Do you accept Credit cards?
Answer:   Yes, we can process VISA, MasterCard and American Express over the phone. Please call 905-625-8831

Question: How long do you take to ship?
Answer:   We normally ship products within 2 business days.

Question: How long it takes to arrive?
Answer:   Depending upon Public Holidays, it normally takes 8 to 10 Business days to arrive within Canada and USA.

Question: Do you ship internationally?
Answer:   Yes, we do ship any permissible country. However, the it may take longer to arrive depending upon destination country.

Question: Do you accept Returns?
Answer:   Our Return Policy is described in "Return Policy" tab under Customer Service.

Question: Do you make custom orders.
Answer:   Yes, we have the expertise to manufacture any kind of Small leather Goods. Please contact us at 905- 625-8831 or send us a email at info@igicanada.com . There may be a quantity requirement based on product.

Question: Do you do Leather Repairs.
Answer:   Presently, we do not have repair facilities.

Question: Do you customize products.
Answer:   We can do customization at the time of manufacturing.

Question: Do you Personalize the  products.
Answer:   We can do Personalization for larger orders.

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